Billing Terms & Conditions

At Malveris, we aim to make your shopping experience simple, secure, and convenient. Our billing terms are designed to provide transparency and ensure a smooth order and payment process.

Cash on Delivery (COD) Service

Malveris currently offers Cash on Delivery (COD) as a convenient payment option for customers across Pakistan.

When you place an order:

  • Your order will be processed and prepared for shipment.
  • Your parcel will be dispatched through our trusted courier partner.
  • The courier rider will deliver your package to the address provided during checkout.
  • Payment must be made in cash directly to the courier representative at the time of delivery.

Please ensure that you are available at the provided delivery address to receive and pay for your order.

Order Confirmation & Processing

After placing your order, you will receive confirmation through your provided contact details.

Before shipment, we may contact you to verify your order information, including:

  • Name
  • Phone number
  • Delivery address
  • Order details

Orders will only be processed after successful confirmation.

Returns and Refunds

We understand that sometimes a product may not meet your expectations. If you face any issue with your order, you can contact our support team for assistance.

For return and refund requests, please contact us:

Email: sale@malveris.com.pk
Phone: +92 3022334717

Please provide:

  • Order number
  • Reason for return
  • Clear pictures or videos of the product (if required)

Our team will review your request and guide you through the return process according to our Return & Refund Policy.

Important Payment Information

  • Customers are responsible for providing accurate order and delivery information.
  • Orders refused at delivery without a valid reason may affect future COD availability.
  • Malveris reserves the right to refuse or cancel orders in cases of incorrect information, suspicious activity, or other valid reasons.

Contact Us

If you have any questions regarding our Billing Terms & Conditions, please contact us:

Email: sale@malveris.com.pk
Phone: +92 3022334717

Thank you for choosing Malveris. We appreciate your trust and are committed to providing you with a reliable shopping experience.