Terms of Service
Introduction and Ownership
This website is operated by Malveris. Throughout the site, the terms “we,” “us,” and “our” refer to Malveris. By visiting our website, browsing our products, or making a purchase, you agree to comply with and be bound by these Terms of Service, along with any additional policies or terms referenced on our website.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree with any part of these terms, please do not use our website or services.
Section 1 - Online Store Terms
By using our website, you confirm that:
- You are legally capable of entering into an agreement.
- You provide accurate and complete information when placing an order.
- You will use our products and services only for lawful purposes.
You must not use our website for any illegal activities or attempt to damage, disrupt, or interfere with our services.
Any violation of these Terms of Service may result in termination of access to our services.
Section 2 - General Conditions
Malveris reserves the right to:
- Refuse service to any customer for any lawful reason.
- Limit or cancel orders when necessary.
- Update, modify, or discontinue any part of our website or services without prior notice.
You agree not to reproduce, copy, resell, or exploit any part of our website, products, content, or services without written permission from Malveris.
Section 3 - Accuracy of Information
We make every effort to ensure that all product details, descriptions, pricing, and information displayed on our website are accurate.
However, Malveris does not guarantee that all information will always be complete, current, or error-free. We reserve the right to correct any errors, update information, or modify website content at any time without prior notice.
Section 4 - Products and Pricing
All product prices displayed on our website are subject to change without notice.
Malveris reserves the right to:
- Modify product prices.
- Discontinue products.
- Limit product quantities.
- Refuse orders where necessary.
We make every effort to display product images and colors accurately. However, actual product colors may vary slightly depending on your device screen settings.
Section 5 - Orders and Billing Information
When placing an order with Malveris, you agree to provide accurate and complete information, including:
- Name
- Contact details
- Shipping address
- Payment information
We reserve the right to refuse or cancel any order due to:
- Incorrect information
- Product availability issues
- Suspicious or fraudulent activity
- Pricing errors
If an order is cancelled or modified, we will attempt to notify you using the contact information provided during checkout.
Section 6 - Payment Terms
All payments must be completed through the available payment methods provided on our website.
Customers are responsible for ensuring that payment details provided are accurate and authorized.
Malveris does not store complete payment card details and uses secure payment processing methods to protect customer information.
Section 7 - Third-Party Services
We may use third-party service providers to support our business operations, including:
- Payment processing
- Courier services
- Website analytics
- Marketing services
These third parties may collect information required to provide their services. We recommend reviewing their privacy policies before using their services.
Section 8 - Third-Party Links
Our website may contain links to third-party websites.
Malveris is not responsible for the content, policies, products, or services provided by third-party websites. Any interaction with external websites is done at your own risk.
Section 9 - Customer Reviews and Feedback
If you submit reviews, comments, suggestions, or other content to Malveris, you agree that:
- Your content is accurate and lawful.
- It does not violate the rights of others.
- It does not contain harmful, offensive, or illegal material.
Malveris reserves the right to review, remove, or refuse any content that violates these terms.
Section 10 - Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
We take reasonable steps to protect your personal information and use it only for legitimate business purposes.
Section 11 - Errors and Updates
Occasionally, our website may contain errors related to:
- Product descriptions
- Pricing
- Availability
- Promotions
- Shipping information
Malveris reserves the right to correct errors, update information, or cancel orders affected by incorrect information.
Section 12 - Prohibited Uses
You are prohibited from using our website to:
- Conduct illegal activities.
- Violate applicable laws.
- Upload harmful software or viruses.
- Attempt unauthorized access.
- Collect personal information of other users.
- Misrepresent your identity.
- Harm or disrupt our website operations.
Violation of these rules may result in termination of access.
Section 13 - Disclaimer and Limitation of Liability
Malveris does not guarantee that:
- The website will always operate without interruption.
- Information provided will always be completely error-free.
- Services will always be available without delays.
To the maximum extent permitted by law, Malveris shall not be responsible for indirect losses, damages, or issues resulting from website use, product use, or service interruptions.
Section 14 - Indemnification
You agree to protect and hold Malveris harmless from any claims, damages, or expenses resulting from:
- Your violation of these Terms of Service.
- Your misuse of our website.
- Your violation of applicable laws or third-party rights.
Section 15 - Severability
If any part of these Terms of Service is found to be invalid or unenforceable, the remaining sections will continue to remain effective.
Section 16 - Termination
Malveris reserves the right to restrict or terminate access to our services if we believe a user has violated these Terms of Service.
All obligations and responsibilities that occurred before termination will continue to apply.
Section 17 - Entire Agreement
These Terms of Service, along with our Privacy Policy and other website policies, represent the complete agreement between Malveris and our customers.
Section 18 - Governing Law
These Terms of Service shall be governed and interpreted according to the applicable laws of Pakistan.
Section 19 - Changes to Terms of Service
Malveris reserves the right to update or modify these Terms of Service at any time.
Changes will become effective once posted on this page. Customers are encouraged to review these terms periodically.
Section 20 - Returns and Exchanges
Returns and exchanges are handled according to our Return & Refund Policy.
Products must meet the eligibility requirements mentioned in our return policy.
For return-related queries, contact us:
Email: sale@malveris.com.pk
Phone: +92 3022334717
Section 21 - Order Confirmation
After placing an order, you will receive an order confirmation message containing your order details.
Order confirmation does not guarantee product availability. Orders are processed after verification and availability confirmation.
If an item is unavailable, Malveris reserves the right to cancel the order and notify the customer.
Section 22 - Order Shipping
Orders are processed and shipped according to our delivery timelines.
Once your order has been dispatched, tracking details will be provided through available communication channels.
For shipping-related questions, contact:
Email: sale@malveris.com.pk
Phone: +92 3022334717
Section 23 - Damaged Products
Customers should inspect packages upon delivery.
If you receive a damaged or defective product, please contact us immediately with:
- Order details
- Photos/videos of the damaged item
- Supporting information
Our team will review the issue and provide appropriate assistance.
Section 24 - Order Cancellation
Cancellation requests must be submitted before order processing or shipment.
Once an order has been processed or shipped, cancellation may not be possible.
Any applicable cancellation charges will be communicated before processing the request.
Contact Us
If you have any questions regarding these Terms of Service, please contact:
Email: sale@malveris.com.pk
Phone: +92 3022334717