Shipping Policy
Thank you for choosing Malveris! We are committed to providing a smooth, reliable, and convenient delivery experience for all our customers. Below you will find everything you need to know about our shipping process.
Domestic Shipping (Within Pakistan)
Processing Time:
Orders placed through Malveris are processed within 4–7 business days, excluding weekends and public holidays.
Once your order has been processed and dispatched, it will be delivered through our trusted courier partner.
Shipping Methods and Costs
| Destination | Courier Partner | Estimated Delivery Time | Shipping Cost |
|---|---|---|---|
| Pakistan | Leopard Courier | 5–7 Business Days | Free |
Malveris offers free shipping across Pakistan on all orders.
Please note that delivery times are estimates and may vary due to unforeseen circumstances, including weather conditions, courier delays, public holidays, or incorrect shipping details provided by customers.
Delivery Details
Once your order has been shipped, our courier partner Leopard Courier will deliver your parcel to the shipping address provided during checkout.
In case of any significant delivery delay, our customer support team will assist you and provide updates through your registered contact details.
Shipment Confirmation & Tracking
After your order has been dispatched, you will receive shipment confirmation along with tracking details.
Tracking information may take up to 24 hours to become active after the parcel has been shipped.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details while placing an order.
Malveris will not be responsible for delays, failed deliveries, or additional charges caused by:
- Incorrect or incomplete addresses
- Incorrect contact numbers
- Customer unavailability during delivery attempts
Please carefully review your shipping information before confirming your order.
Damaged or Lost Packages
We take every precaution to ensure your order reaches you safely. However, if your parcel arrives damaged, please contact us immediately.
To help us resolve the issue, please provide:
- Order details
- Pictures or videos of the damaged package/product
- Any relevant delivery information
Our team will review your request and guide you through the resolution process.
International Shipping
Currently, Malveris only provides shipping within Pakistan.
For any future international shipping updates or inquiries, please contact our support team.
Contact Us
If you have any questions regarding our Shipping Policy, please feel free to contact us:Email: sale@malveris.com.pk
Phone: +92 3092256895
Thank you for choosing Malveris. We appreciate your trust and are dedicated to delivering your orders safely and efficiently.