Shipping policy
Thank you for choosing Malveris. We are committed to providing a smooth and reliable delivery experience for all our customers. Below you will find complete information about our shipping process, delivery timelines, and related policies.
Domestic Shipping (Within Pakistan)
Processing Time
All orders placed through Malveris are carefully processed and prepared for shipment.
- Orders are usually processed within 4–7 business days.
- Processing time may vary during busy periods, promotions, or holidays.
- Orders are not processed or shipped on weekends and public holidays.
Shipping Methods and Delivery Charges
| Destination | Courier Partner | Estimated Delivery Time | Shipping Cost |
|---|---|---|---|
| Pakistan | Leopard Courier | 5–7 Business Days | Free Shipping |
Malveris currently provides free shipping across Pakistan on all eligible orders.
Please note that delivery times are estimates and may vary due to factors beyond our control, including weather conditions, courier delays, public holidays, or incorrect shipping information provided by customers.
Delivery Information
Once your order has been shipped, it will be delivered through our trusted courier partner:
Courier Partner: Leopard Courier
If there is any unexpected delay with your order, our team will assist you and provide updates through email or phone.
Shipment Confirmation & Tracking
After your order has been dispatched, you will receive shipment confirmation along with tracking details through your provided contact information.
Tracking information may take up to 24 hours to become active after shipment confirmation.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout.
Malveris will not be responsible for delays, failed deliveries, or additional charges caused by:
- Incorrect address details
- Missing information
- Incorrect phone numbers
- Customer unavailability at the delivery location
Please ensure all delivery information is correct before confirming your order.
Damaged or Lost Shipments
Malveris takes great care in packaging and shipping your orders. However, if your package arrives damaged, please contact us immediately.
Please provide:
- Order number
- Pictures/videos of the damaged package and product
- Any relevant delivery details
Our team will review the issue and assist you with the next steps.
International Shipping
Currently, Malveris offers shipping within Pakistan only.
For any future international shipping availability or inquiries, please contact us directly.
Contact Us
If you have any questions regarding our Shipping Policy, please contact our support team:
Email: sale@malveris.com.pk
Phone: +92 3092256895
We appreciate your trust in Malveris and are committed to ensuring your order reaches you safely and on time.